Russian Transport Ministry, Rosaviatsiya Comment on Leonardo Booking System Disruption

17:25; 26 January 2026 year

### Russian Civil Aviation Authorities Intensify Monitoring Amid Leonardo Booking System Disruption The Russian Ministry of Transport and Rosaviation have stepped up their monitoring of civil aviation operations following a malfunction in the Leonardo booking system. Airlines and airports have been involved in coordinating actions to mitigate the impact of technical issues on flight schedules and passenger services. In order to minimize disruptions, industry players are taking immediate measures, including switching some passenger service procedures to manual mode where infrastructure allows. This primarily concerns passenger check-ins and other ground operations that can be temporarily carried out without full digital support. The authorities emphasize that efforts are being made in close collaboration with all relevant entities to stabilize the situation and ensure the continuity of air transportation under the current constraints. On January 26, several Russian airlines [reported disruptions](https://business-magazine.online/fn_1792032.html) due to a large-scale failure in the Leonardo booking system. Technical problems led to temporary restrictions in passenger services, including difficulties with check-in, baggage handling, ticket rebooking, refunds, and the purchase of additional services. Some carriers began manually checking in passengers to address the issue.

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